Accommodations

Club Med Québec Charlevoix

Establishment assessed on

Accessibility rating
Partially accessible
Services and facilities for
Deaf and hard of hearing people
Good to know
  • Number of accessible rooms :12
  • Number of rooms :302

Establishment details

Presence of slope

  • Gentle slope

Number of reserved places

  • Reserved seat(s) for people with disabilities: : 5

Reserved seat identification

  • On the ground only

Charging station for electric vehicles

  • Accessible charging station

Route leading from the parking lot to the entrance

  • Without obstacles

Driveway leading to the entrance

  • Carpet flooring

Interior entrance door

  • Opening requiring significant physical effort

Additional information

    • Carpets with complex patterns that can be confusing for the visually impaired.

      Orders

      • Other controls (thermostat, A/C) : 1,5 m above the floor

      Bed(s)

      • Mattress Top : 53 cm above floor
      • No clearance under the bed

      Wardrobe / Coat hook

      • Coat hook at : 1,6 m above the floor

      Possibility of moving the furniture at the request of the customer

      • Furniture can be moved as needed

      Balcony

      • Difference in level between the interior floor covering and the door sill : 4 cm
      • Level difference between balcony flooring and door sill : 4 cm

      Bed(s)

      • 1 bed

      Additional information

        • The balcony measures 95 cm x 180 cm. It contains 1 chair and a removable table.
        • King bed can be converted into 2 single beds.
        • Fire alarm system with sound and flashing light.

          Toilet bowl

          • Transfer zone on the side of the bowl : 84 cm width x 1,6 m depth

          Grab bar to the left of the toilet

          • Horizontal grab bar

          Grab bar behind the toilet

          • No grab bar

          Shower

          • Roll-in shower
          • Area of : 93 cm x 1,7 cm
          • Removable transfer bench available

          Shower: grab bar on left side wall

          • Vertical bar

          Shower: grab bar on the wall facing the entrance

          • Horizontal, vertical or oblique bar

          Additional information

            • No grab rail behind the toilet, but a 10 cm support ledge.

              Pathway leading to the entrance

              • On a gentle slope

              Front door

              • Door equipped with an electric opening mechanism
              • Pressure plate/electric opening control button is too far from the door : 3,6 m from the door
              • Electric opening door not equipped with a safety detector stopping the movement of the door in the presence of an obstacle

              2nd Entrance Door

              • Pressure plate/electric opening control button is too far from the door : 3 m from the door

              2nd Entrance Door

              • Pressure plate/electric opening control button is too far from the door : 3 m from the door

              Additional information

                • No continuous opaque strip on the glass door.

                  Interior access ramp

                  • On a gentle slope
                  • Handrails on each side

                  Elevator

                  • Accessible elevator

                  Signaling

                  • Easily identifiable traffic sign(s)

                  Additional information

                    • All doors leading to the rooms are accessible (no threshold, +80 cm wide), but opening them often requires considerable physical effort.
                    • Accessible travel information counter (66 cm clearance)
                    • Non-accessible reception counter (95 cm high)
                    • Several pictograms all along the route.

                      Grab bar to the left of the toilet

                      • Horizontal grab bar

                      Grab bar behind the toilet

                      • A horizontal grab bar

                      Sink

                      • Accessible sink

                      Shower

                      • Roll-in shower
                      • Shower-telephone hose : 1,7 m length
                      • Transfer bench at a height of : 50 cm from the bottom of the shower

                      Shower: grab bar on left side wall

                      • Vertical bar

                      Shower: grab bar on the wall facing the entrance

                      • L-shaped bar or one vertical bar and one horizontal bar forming an L

                      Driveway leading to the entrance

                      • Carpet flooring

                      Door

                      • Opening requiring significant physical effort

                      Toilet bowl

                      • Transfer zone on the side of the bowl of at least 90 cm

                      Grab bar(s)

                      • Horizontal to the right of the bowl
                      • Horizontal behind the bowl

                      toilet paper dispenser

                      • Toilet Paper Dispenser : 50 cm above floor

                      Washbasin

                      • Accessible sink

                      Changing table

                      • Accessible baby changing table

                      Sanitary equipment

                      • Hand dryer far from the sink

                      Additional information

                        • Changing table in transfer area.

                          Tables

                          • Accessible table(s)

                          buffet counter

                          • Counter surface : 92 cm above floor
                          • No clearance under the counter
                          • Food located less than 50 cm from the edge of the counter

                          Internal trips

                            Internal trips

                            • Circulation corridor of at least 92 cm
                            • Maneuvering area of at least 1.5 m in diameter available

                            Tables

                            • Accessible table(s)

                            Additional information

                              • Seating at the elevated bar is not accessible.

                                Displays

                                • Majority of Raised Items : 1,25 m above the floor

                                Cash counter

                                • No clearance under the counter

                                Indoor circulation

                                  • Exhibit area adapted for disabled persons
                                  • Main entrance inside the building
                                  • All seating accessible to disabled persons
                                  • Seating height between 45 cm and 50 cm
                                  • Frequency hearing assistance system

                                  Additional information

                                    • Several benches, some with armrests.
                                    • Raised bar counter.

                                      • Entrance : No-step entrance
                                      • Entrance: door esay to open
                                      • Entrance: door clear width larger than 80 cm

                                      Additional information

                                        • Conference room (3) converts into 1 large one.
                                        • No stage. Removable furniture.

                                            • Swimming pool inaccessible
                                            • Entrance: door clear width larger than 80 cm
                                            • Swimming pool: equipment adapted for disabled persons : Hippocampe
                                            • Access to swimming pool : 8 steps

                                            Additional information

                                              • Spa not accessible (3-5 steps)
                                              • Pool entrance (8 steps) : Handrails on both sides and non-slip strip
                                              • Accessible pool terrace
                                              • Clear width of room doors: Hammam 74 cm, Sauna 69 cm and Steam room 78 cm.
                                              • Accessible massage room with adjustable table.

                                                Entrance door to the locker room

                                                • Opening requiring significant physical effort

                                                Lockers

                                                • Locker handle height : 60 cm above the ground
                                                • Handle difficult to use

                                                Benches or chairs

                                                • With armrest
                                                • With back support

                                                Dressing cabin

                                                • Accessible dressing room
                                                • Inward opening door
                                                • Opening requiring significant physical effort
                                                • Maneuvering area inside the cabin of at least 1.2 m x 1.2 m
                                                • No bench

                                                Additional information

                                                  • See "bathroom" sheet in the spa / pool changing room for toilet and shower measurements (identical).

                                                    • Entrance: no outside door sill
                                                    • Entrance: door clear width larger than 80 cm
                                                    • 50% of exercise room accessible
                                                    • Manoeuvring space diameter larger than 1.5 m available
                                                    • No equipment adapted for disabled persons

                                                    Additional information

                                                      • Partially accessible training room with machines (restricted circulation corridors)
                                                      • Accessible yoga room
                                                      • Accessible fitness room

                                                        • Path of travel exceeds 92 cm

                                                            Step(s) leading to entrance

                                                            • 1 step or more

                                                            Description

                                                            The establishment has more than ten accessible rooms known as “PMR rooms”.
                                                            These have a 53 cm-high bed (without headroom) and a shower with no threshold.

                                                            Contact details

                                                            1 rue de la Montagne Secrète, Petite-Rivière-Saint-François, Québec

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