Marché de Noël allemand de Québec (MNAQ)

Back to the results page

Accessibility features

Establishment category:

Sub-categories:

Region:
Accessibility:
Partial access





Evaluation year by Kéroul: 2024

Marché de Noël allemand de Québec (MNAQ)
3, rue des Jardins
Québec, (Québec)
G1R 3V6

Phone 1:
Website : www.mnaq.ca/fr/

View Larger Map

Description

Please note that the site evaluation was carried out for the 2024 edition, so subsequent editions may differ.

A dozen kiosks are raised on a platform (1 step), but the majority are level. All kiosk counters are raised.

Accessibility

Parking | (Place D'Youville - Payant)

Type of parking
 Interior

Number of reserved places
 Reserved seat(s) for people with disabilities: : 2

Route leading from the parking lot to the entrance
 Gentle slope
 Safe route

Additional information

One of the two squares has no side aisle. Its total width is 3.5 m.

Parking | (Hôtel de Ville de Québec - Payant)

Type of parking
 Interior

Total number of places
 More than 201 places

Number of reserved places
 Reserved seat(s) for people with disabilities: : 4

Route leading from the parking lot to the entrance
 Gentle slope

Additional information

The exterior entrance door requires considerable physical effort to open.

Access to the interior multi-storey car park is via an elevator.

There is a reserved space on each floor, for a total of 4 spaces.

Parking | (Transport adapté - STAC et RTC)

Type of parking
 Outside

Additional information

Service de Transport Adapté de la Capitale (STAC) will drop you off on rue Sainte-Anne.

Several bus and metrobus stops are accessible near the Market:

  • Place d'Youville (Routes #11 and #807)
  • Saint-Jean / de l'Hôtel-Dieu (Routes #11 and #54)
  • des Jardins / Sainte-Anne (routes #11 and #54)
  • du Fort / De Buade (Route #11)
  • Saint-Louis / du Trésor (Route #11)

Refer to the RTC website to choose the route that suits you best.

Chemical toilet | (Located : Jardins de l'Hôtel-de-Ville)

Aisle leading to the toilet
 Plain paving stone

Bowl
 Transfer zone on the side of the bowl : 78 cm width x 1,4 m depth

Grab bar to the left of the toilet
 Horizontal grab bar

Grab bar behind the toilet
 Horizontal grab bar

Additional information

Toilet paper dispensers are located at heights of 1.1 m and 1.3 m.

Chemical toilet | (Located : Place d'Youville)

Aisle leading to the toilet
 On a steep slope

Grab bar to the right of the toilet
 No grab bar

Additional information

No accessible chemical toilet.

Washroom | (located : Stationnement Hôtel de Ville de Québec)

Washbasin
 Clearance depth under sink : 14 cm

Urinal
 Raised edge : 49 cm
 Grab Bar(s) Insufficient Length : 30 cm

Accessible washroom(s)
 Interior Maneuvering Space : 1 m wide x 1 m deep

Accessible toilet cubicle door
 Raised latch : 115 cm above the floor
 Difficult to use latch

Accessible washroom bowl
 No back support for tankless toilet

Other components of the accessible toilet cubicle
 Toilet Paper Dispenser : 54 cm above the floor

Additional information

Each toilet (men's and women's) has a grab bar at the back of the bowl and on the nearest side wall.

The transfer area of the men's toilet is sufficient. The women's toilet is restricted to 64 cm because of the waste garbage can.

Change room* Marktplatz (Place de l'Hôtel-de-Ville)

Tour on the site
 On a gentle slope
 Plain paving stone
 Accessible rest area

Additional information

The paving on this site is accessible: uni-stone with a uniform surface.

Pathway leading to the entrance
 Stable and firm floor covering

Additional information

Rue des Jardins is a steep slope and requires assistance to climb.

The pedestrian crossing from rue de Buade to rue Ste-Famille is accessible.

Counter
 Clearance under the counter of at least 68.5 cm
 Wireless or removable payment terminal

Additional information

Height of kiosk counters between 110 and 130 cm from the ground.

No kiosk is raised on a platform (step).

Rue Sainte-Famille has a slope.

Change room* Bergdorf (Place d'Youville)

Tour on the site
 On a gentle slope
 Plain paving stone

Additional information

Rest area with roof not accessible due to 2 steps.

Rest area around the fire accessible.

Pathway leading to the entrance
 On a steep slope : 8 %
 Stable and firm floor covering

Counter
 Counter surface : 110 cm above the ground
 Clearance under the counter of at least 68.5 cm
 Wireless or removable payment terminal

Additional information

6 kiosks are raised on a platform.

The rest of the kiosks are at ground level or have an access ramp (Alpen Bar ramp with 2 cm threshold).

Change room* Rue Sainte-Anne

Tour on the site
 Rough ground

Aisle leading to the kiosk
 On a gentle slope
 Ground level

Counter
 Counter surface : 105 cm above the ground
 Clearance under the counter of at least 68.5 cm
 Wireless or removable payment terminal

Aisle leading to the kiosk
 Rough ground

Change room* Jardins de l'Hôtel-de-Ville

Tour on the site
 On a gentle slope
 Plain paving stone
 Steep slope wire covers
 Accessible rest area

Additional information

When the site is busy, it's difficult to achieve a wide, unobstructed traffic corridor.

There is a step to access the rest area (wooden hut).

The fire rest area is accessible (level).

The hut with the children's activities is not accessible because of the steps.

Pathway leading to the entrance
 Obstacles) : Aucune signalisation permettant de repérer les entrées de la partie supérieure

Additional information

There are 3 entrances to the Jardins de l'Hôtel de Ville site:

Lower access (via rue des Jardins):
- 5 cm threshold for level access to kiosks
- Some kiosks are inaccessible due to a 15 cm step (including the Winter Bar).

Access to upper section (via rue Pierre-Olivier Chauveau):
- Go from the lower part via the street (slope) and take a detour via the access ramp to avoid the threshold.
- Non-threshold access blocked by churro stand line

Theater and children's hut access (via rue Sainte-Anne) :
- 4 cm threshold

Aisle leading to the kiosk
 Width traffic corridor : 72 m
 Plain paving stone

Counter
 Counter surface : 109 cm above the ground
 Wireless or removable payment terminal

Internal trips
 Maneuvering area of at least 1.5 m in diameter available

Tables
 Clearance under table : 67 cm

Payment
 Removable Terminal
 Counter surface : 108 cm above floor

Internal trips
 Some sections are non accessible

Tables
 25% of the tables are accessible.

Additional information

Accessible entrance: wide ramp with gentle slope, easy-opening double door.

During busy periods, please note that the restaurant's interior space is limited and that only the tables near the ordering area are accessible.

Change room* Château de Noël (Place d'Armes)

Pathway leading to the entrance
 On a gentle slope
 Obstacles) : Le bateau de trottoir de la traverse piétonne est endommagé
 Stable and firm floor covering

Ramp
 Protective edge on both sides
 On a gentle slope
 No handrail

Additional information

Santa's throne can be reached via the accessible entrance at the back of the stage. To get there, cross the sidewalk on Rue du Trésor and use the access ramp.