Citadelle de Québec / Musée du Royal 22e Régiment
Back to the establishments listAccessibility features
Evaluation year by Kéroul: 2024
Citadelle de Québec / Musée du Royal 22e Régiment
1, Côte de la Citadelle
Québec, (Québec)
G1R 3R2
Phone 1: 418 694 2815
Website
:
www.lacitadelle.qc.ca/
Email: information@lacitadelle.qc.ca
Activities and related services
| Résidence du gouverneur général à la Citadelle |
Partial access
|
Description
Visits to La Citadelle's outdoor site are accompanied by a guide. In winter and spring, the visit is not recommended for wheelchair users (snow-covered or uneven surface in some places).
An LSQ interpreter is available for deaf and hard-of-hearing groups. Contact the ticket office directly.
Information leaflets translated into several languages are available at the ticket office.
CAL card accepted.
Accessibility
Parking
Presence of slope
Gentle slope
Number of reserved places
Reserved seat(s) for people with disabilities: : 2
Reserved seat location
Far from the entrance
Route leading from the parking lot to the entrance
Without obstacles
Additional information
The main entrance to the ticket office is not accessible. Visitors in wheelchairs must therefore identify themselves at the guard post. Staff will show you the way to the accessible entrance (boutique).
Exterior Entrance* |
(Located : Place Dalhousie - Accès Boutique)
Driveway leading to the entrance
Restricted clear width : 102 m
Front door
Insufficient clear width : 70 cm
Door equipped with an electric opening mechanism
Pressure plate / control button located between 90 cm and 110 cm above the floor
Driveway leading to the entrance
Rough ground
Exterior Entrance* |
(Located : Entrée piétonne - Côte de la Citadelle)
Step(s) leading to entrance
Non-slip tape
Handrails on each side
Ramp
Steep Slope Bevel Level Difference : 10 %
On a gentle slope
Interior of the building
: Billetterie, salle à manger et musée
Course without obstacles
2 or more steps : 3 steps
Interior access ramp
Fixed access ramp
Free width of at least 110 cm
On a gentle slope
Number of accessible floor(s) / Total number of floor(s)
1 accessible floor(s) / 2 floor(s)
Counter
Counter surface : 93 cm above floor
No clearance under the counter
Wireless or removable payment terminal
drinking fountain
Fitted out for people with disabilities
Additional information
Three steps to ticket office. Tickets can be purchased in the store (first floor).
Universal washroom |
(located near the reception)
Door
Maneuvering space outside : 1,50 m wide x 1,10 m deep in front of the door
Restricted clear width : 78 cm
Toilet bowl
Transfer zone on the side of the bowl : 65 cm
Grab bar(s)
Horizontal to the right of the bowl
Horizontal behind the bowl
Washbasin
Accessible sink
Universal washroom |
(located : dans le musée)
Door
Maneuvering space outside : 1,2 m wide x 1,5 m deep in front of the door
Restricted clear width : 76 cm
Raised latch : 120 cm
Toilet bowl
Transfer zone on the side of the bowl of at least 90 cm
Grab bar(s)
Horizontal to the left of the bowl
Horizontal behind the bowl
Washbasin
Accessible sink
Clearance depth under sink : 18 cm
Shop
: Boutique du Musée
Displays
Majority of items at hand
Cash counter
Counter surface : 92 cm above floor
No clearance under the counter
Indoor circulation
No obstruction
Additional information
Tickets can be purchased in the boutique, as the box office is not accessible due to the steps.
Showroom
: Musée du Royal 22e Régiment
Exposure
Written in small print
No braille sign
Guided tour
Virtual reality
Indoor circulation
Additional information
Certain interactive screens are located at a height of over 1.2 m (non-accessible).
Some interactive screens and games are located at an accessible height (less than 1.2 m). Most headphones are at an accessible height.
Accessible educational room.
Change room* Visite guidée du site de la Citadelle
Exposure
Guided tour
Olfactory experience
Indoor circulation
Exposure
Tactile exploration
Additional information
In winter, the temporary shelter restricts access to the building (4 cm threshold and reduced clear width of the entrance).
Sloping exit requiring assistance (12.5% slope)
Indoor circulation
Others : Revêtement du sol en gros gravier
Additional information
Restricted clear width of entrance door (70 cm)
Coarse gravel surface, difficult for wheelchair traffic.
Raised shooting slots (1.25 m)
Only one of the two galleries has no landing, while the Grande Galerie has three steps.
Interior access ramp
Fixed access ramp
On a gentle slope
Handrail on one side only
Additional information
Clear width of restricted exterior entrance doors (71 and 74 cm)
Clear width of restricted cell doors (61 cm)
Exposure
Guided tour
Additional information
Not part of the basic guided tour, visit on request only.
Accessible ramp, but the paving stone at the bottom is uneven.
Trail
Asphalt/concrete pavement
Coating in compacted rock dust
Paving stone
Coarse gravel surfacing
Width over 1.1m
Well marked trail
Additional information
In winter and spring, visits are not recommended for wheelchair users (snow-covered or uneven surfaces in some areas).
Ramp to access rest area in Espace Dalhousie (5 cm threshold). No table with clearance.
To access certain viewpoints, the course has slopes of over 10%.