Aquarium du Québec

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Accessibility features

Establishment category:

Sub-categories:
Zoological Garden

Region:
Accessibility:
Partial access





Evaluation year by Kéroul: 2024

Aquarium du Québec
1675, av. des Hôtels
Québec, (Québec)
G1W 4S3

Phone 1: 418 659 5264
Phone 2: 1 866 659 5264
Website : www.sepaq.com/ct/paq/
Email: aquarium@sepaq.com

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Description

Wheelchairs available at the ticket office

Self-guided tour only - Meals with commentary in English and French

No audioguide system

Accompanying person free of charge

Accessibility

Parking

Number of reserved places
 Reserved seat(s) for people with disabilities: : 6

Reserved seat location
 Far from the entrance

Reserved seat identification
 Panel too low : 1 m

Exterior Entrance | (Located : Chapiteau près des vestiaires)

Ramp
 No protective edge on the sides of the access ramp
 Clear Width : 92 cm
 No handrail
 Steep slope : 9 %

Changing room and lockers | (Located : Près des jeux d'eau)

Aisle leading to the locker room entrance
 Obstacles) : 5 marches

Trail : Sentier des mammifères marins

Trail
 Gentle slope
 Slope : 10 %
 Paving stone
 Well marked trail

Additional information

Most of the trails are gently sloping, but some have gradients of over 8% for several metres. Accompaniment is recommended.

It is not possible to access the bottom of the polar bear aquarium (several steps).

The low walls of the observation basins are 70 cm high.

Trail : Parc des Chênes et « Arbre en arbre »

Trail
 Slope : 13 %
 Asphalt/concrete pavement
 Paving stone

Additional information

Tree-to-tree: 12-15% slope, mulch covering and steps to access most facilities

Outdoor activity* : Jeux d'eau, modules pour enfants et aire de pique-nique


 No accessible picnic table


 Walking trail on steep slope : 7 %

Additional information

The water play area is accessible (gentle slope).

The adjacent picnic area has no accessible picnic tables.

The play modules are not suitable for people with reduced mobility and are on non-accessible surfaces (sand and cedar mulch).

Gourmet counter 107 cm above ground.

Building* Pavillon d'accueil (Billetterie et boutique)

Front door
 Difference in level between the exterior floor covering and the door sill : 2 cm
 Door equipped with an electric opening mechanism
 No horizontal strip and/or patterns on glass door

Counter
 Counter surface : 110 cm above floor
 No clearance under the counter
 Fixed payment terminal : 80 cm above floor

Additional information

In the store, most items are within easy reach.

There are 4 wheelchairs available if needed.

Building* Pavillon Alizé

Front door
 Door equipped with an electric opening mechanism

Ramp
 Landing area(s) : 1,2 m x       0,84 m

Course without obstacles
 No obstruction

Washbasin
 Accessible sink

Sanitary equipment
 Hard to reach hand dryer

Accessible washroom(s)
 Interior Maneuvering Space : 1 m wide x 1 m deep

Accessible washroom bowl
 Transfer zone on the side of the toilet bowl of at least 87.5 cm

Accessible toilet stall grab bar(s)
 Horizontal behind the bowl
 Oblique left

Other components of the accessible toilet cubicle
 Toilet Paper Dispenser : 50 cm above the floor

Washbasin
 Accessible sink

Changing table
 Raised handle : 1,3 m above floor
 Raised Surface : 95 cm above floor

Accessible washroom(s)
 Interior Maneuvering Space : 1 m wide x 1 m deep

Accessible toilet stall grab bar(s)
 Horizontal behind the bowl
 Oblique left

Other components of the accessible toilet cubicle
 Toilet Paper Dispenser : 58 cm above the floor

Tables
 Removable tables
 Accessible table(s)

Payment
 Fixed and/or elevated terminal

cafeteria counter
 Counter surface : 89 cm above floor
 Continuous tray slide
 Food display less than 1.35 m above the ground

Building* Pavillon des Eaux

Front door
 Difference in level between the exterior floor covering and the door sill : 3 cm
 Door equipped with an electric opening mechanism

Front door
 Difference in level between the exterior floor covering and the door sill : 3 cm
 No horizontal strip and/or patterns on glass door

Interior access ramp
 Fixed access ramp
 On a gentle slope
 Full-length continuous handrail

Number of accessible floor(s) / Total number of floor(s)
  3 accessible floor(s) / 3 floor(s)

Elevator
 Accessible elevator
 Braille control buttons
 Voice synthesizer announcing the floors served

drinking fountain
 Fitted out for people with disabilities

Course without obstacles
 No obstruction

Additional information

Accessible breastfeeding room

Accessible lockers available for hire

Door
 Opening requiring significant physical effort

Switch
 Raised : 1,37 m above the floor

Toilet bowl
 Center (axis) away from nearest adjacent wall : 57
 Transfer zone on the side of the bowl : 60 cm

Changing table
 Raised handle : 1,3 m
 Raised Surface : 93 cm

Door
 Interior maneuvering space : 1 m wide x 1,5 m deep in front of the door

Toilet bowl
 Center (axis) away from nearest adjacent wall : 50
 Transfer zone on the side of the bowl of at least 90 cm

Grab bar(s)
 Horizontal behind the bowl
 Oblique right

Washbasin
 Accessible sink

Changing table
 Raised handle : 1,3 m
 Raised Surface : 96 cm

Toilet bowl
 Transfer zone on the side of the bowl of at least 90 cm

Grab bar(s)
 Horizontal behind the bowl
 Oblique right

Washbasin
 Accessible sink

Sanitary equipment
 Hard-to-reach soap dispenser

Changing table
 Raised handle : 1,29 m
 Raised Surface : 91 cm

Tables
 Accessible table(s)

Payment
 Counter surface : 100 cm above floor
 No clearance under the counter

Internal trips
 

Exposure
 Non-contrasting color
 Direct lighting missing on some sections of the exhibition
 Subtitled videos

Indoor circulation
 

Exposure
 Non-contrasting color
 Olfactory experience

Indoor circulation
 

Exposure
 Tactile exploration

Indoor circulation
 

Additional information

It is possible for employees to put certain species in a removable tray to facilitate handling for someone who can't get up to touch the tanks.

Building* Pavillon des profondeurs

Front door
 Difference in level between the exterior floor covering and the door sill : 3 cm
 Door equipped with an electric opening mechanism

Front door
 Difference in level between the exterior floor covering and the door sill : 1,5 cm
 Difference in level between the interior floor covering and the door sill : 1,5 cm
 Door equipped with an electric opening mechanism

Washbasin
 Accessible sink
 Clearance depth under sink : 23 cm

Sanitary equipment
 Hard-to-reach soap dispenser

Changing table
 Raised handle : 1,34 m above floor

Accessible washroom(s)
 Interior Maneuvering Space : 1 m wide x 1 m deep

Accessible toilet stall grab bar(s)
 Horizontal to the right of the bowl
 Horizontal behind the bowl

Washbasin
 Accessible sink
 Clearance depth under sink : 23 cm

Sanitary equipment
 Hard-to-reach soap dispenser

Changing table
 Raised handle : 1,34 m above floor

Accessible washroom(s)
 Interior Maneuvering Space : 1 m wide x 1 m deep

Accessible toilet stall grab bar(s)
 Horizontal to the right of the bowl
 Horizontal behind the bowl

Exposure
 Non-contrasting color

Indoor circulation
 

Additional information

Some descriptive signs are dark and the lack of contrast makes them difficult to read, especially for the visually impaired.

Building* Pergola

Pathway leading to the entrance
 On a gentle slope
 Stable and firm floor covering

Front door
 Difference in level between the exterior floor covering and the door sill : 2 cm

Course without obstacles
 Circulation corridor without slope
 Clear width of the circulation corridor of more than 92 cm

Additional information

No accessible picnic tables

Photobooth Polaire not accessible (1 step)

Artika area accessible (concrete pavement and 80 cm wide entrance)