Musée national des beaux-arts du Québec (MNBAQ) / Pavillon Lassonde

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Accessibility features

Establishment category:

Sub-categories:
Museum / Historic Site

Region:
Accessibility:
Partial access
Visual impairments
Hearing impairments





Evaluation year by Kéroul: 2024

Musée national des beaux-arts du Québec (MNBAQ) / Pavillon Lassonde
179, Grande Allée Ouest
Québec, (Québec)
G1R 2H1

Phone 1: 418 643 2150
Phone 2: 1 866 220 2150
Website: www.mnbaq.org
Email: info@mnbaq.org

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Activities and related services

Musée national des beaux-arts du Québec (MNBAQ)
Full access
Visual impairments
Hearing impairments

Description

Accessibility services:

  • Free admission for the disabled person and accompanying person
  • Listen” module (equipment with headphones available from the projectionist, allowing individual adjustment of the projection sound)
  • Guided tours adapted for groups or disabled visitors
  • Descriptive tours for the blind or visually impaired
  • Signed tours in Quebec Sign Language (LSQ)
  • Sensory kit for autistic people (including free access for autistic people and their families)
  • Loan of a dozen manual wheelchairs to the checkroom

Accessibility

Parking

Number of reserved places
 Reserved seat(s) for people with disabilities: : 2

Reserved seat location
 Far from the entrance

Reserved seat identification
 Using the panel and on the ground

Interior entrance | (Located : Salles d’exposition)

Interior entrance door
 Opening requiring significant physical effort
 No horizontal strip and/or patterns on glass door

Universal washroom | (located near the reception)

Door
 Door equipped with an electric opening mechanism
 Raised latch : 125 cm
 Difficult to use latch

Interior maneuvering space
 Restricted Maneuvering Space : 1,2 m wide x 1,2 meters deep

Toilet bowl
 No back support for tankless toilet

Grab bar(s)
 Horizontal to the right of the bowl
 Horizontal behind the bowl

Washbasin
 Raised surface : 89 cm au-dessus du plancher
 Faucets away from the rim of the sink : 46 cm

Trail : Parcours du stationnement à l'entrée principale

Trail
 Slope : 6 %
 Asphalt/concrete pavement
 Paving stone

Outdoor furniture
 Accessible bench

Additional information

Pedestrian crossing without yellow lines, traffic lights or pedometer tiles

Change room* Niveau 0


 

Table(s)
 

Signage on the door
 No signage on the front door

Door
 Difficult to use latch

Interior maneuvering space
 Restricted Maneuvering Space : 1,2 m wide x 1,2 meters deep

Toilet bowl
 Transfer zone on the side of the bowl : 77 cm
 Toilet bowl seat : 47 cm
 No back support for tankless toilet

Grab bar(s)
 Horizontal to the left of the bowl
 Horizontal behind the bowl


 Some sections are non accessible


 Manoeuvring space diameter larger than 1.5 m available


 Seating reserved for disabled persons : 4
 Seating available for companions


 Reserved seating located at back


 Reserved seating: access from front or back: surface area exceeds 90 cm x 1.2 m


 Bigger seats available : 4


 Frequency hearing assistance system   : FM

Additional information

Double entrance doors open during performances

Very narrow seat rows (20 cm when seat is lowered)

Handrails on one side only (away from seat rows)

Very steep steps

Change room* Niveau 1

Pathway leading to the entrance
 On a gentle slope

Front door
 Opaque strip on the glass door at a height of : 1,1 m above ground
 Door equipped with an electric opening mechanism

2nd Entrance Door
 Opaque strip on the glass door at a height of : 2,1 m above ground

Front door
 Sliding doors

Course without obstacles
 Clear width of the circulation corridor of more than 92 cm

Elevator
 Accessible elevator

Counter
 Counter surface : 95 cm above floor
 No clearance under the counter

drinking fountain
 Fitted out for people with disabilities

Signaling
 Road sign(s) difficult to spot
 Traffic sign in non-contrasting color

Additional information

Main staircase: Uneven, angled steps, no contrasting anti-slip strips, handrail difficult to locate on one side.

Payment
 Maneuvering space located in front of the counter : 1,2 m in diameter
 Counter surface : 92 cm above floor
 No clearance under the counter

Internal trips
 

Tables
 50% of the tables are accessible.

Displays
 Majority of items at hand

Cash counter
 Counter surface : 92 cm above floor
 No clearance under the counter
 Wireless or removable payment terminal

Indoor circulation
 No obstruction
 

Indoor circulation
 Circulation corridor of at least 92 cm
 Maneuvering area of at least 1.5 m in diameter available

Exposure
 Exhibits : 1,5 m.


 Terrace designed for handicapped persons


 Accessible entrance by the building


 100% of the tables are accessible.


 Manoeuvring space diameter larger than 1.5 m available

Change room* Niveau 2

Course without obstacles
 Circulation corridor without slope

Movement between floors
 Elevator

Door
 Difficult to use latch

Interior maneuvering space
 Restricted Maneuvering Space : 1,2 m wide x 1,2 meters deep

Toilet bowl
 Transfer zone on the side of the bowl : 83 cm
 No back support for tankless toilet

Grab bar(s)
 Horizontal to the left of the bowl
 Horizontal behind the bowl

Washbasin
 Raised surface : 89 cm au-dessus du plancher

Changing table
 Accessible baby changing table

Furniture
 No back support on the bench
 No armrest on the bench

Indoor circulation
 

Exposure
 Objects displayed at a height of less than 1.2 m

Indoor circulation
 Circulation corridor of at least 92 cm
 Maneuvering area of at least 1.5 m in diameter available

Exposure
 Objects displayed at a height of less than 1.2 m

Change room* Niveau 3

Course without obstacles
 Circulation corridor without slope
 Clear width of the circulation corridor of more than 92 cm
 No obstruction

Door
 Lateral clearance on the side of the handle : 52 cm

Toilet bowl
 Transfer zone on the side of the bowl : 85 cm
 Toilet bowl seat : 47 cm
 No back support for tankless toilet

Grab bar(s)
 Located : 90 cm above floor

toilet paper dispenser
 Toilet Paper Dispenser : 48 cm above floor

Washbasin
 Faucets away from the rim of the sink : 46 cm

Changing table
 Accessible baby changing table

Sanitary bin
 Garbage can near the toilet

Exposure
 Modules without clearance

Indoor circulation
 

Exposure
 Modules without clearance

Indoor circulation
 

Additional information

Several unsecured surface-mounted modules in glass (difficult to locate)


 Accessible terracce


 Accessible entrance by the building


 Access by the building: door larger than 80 cm


 Access by the building: door easy to open


 Access by the building: horizontal stripes/patterns too high on the glass door : 1,8 m

Additional information

The door is difficult to open and has no opaque strip on the glass.