Traverse Matane / Baie-Comeau / Godbout (Société des traversiers du Québec) – F.-A.-Gauthier

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Accessibility features

Establishment category:

Sub-categories:
Ferry

Region:
Accessibility:
Partial access





Evaluation year by Kéroul: 2024

Traverse Matane / Baie-Comeau / Godbout (Société des traversiers du Québec) – F.-A.-Gauthier
1410 Rue de Matane sur Mer
Matane, (Québec)
G4W 3M6

Phone 1: 877 787 7483
Website : https://www.traversiers.com/fr/accueil
Email: stq-matane@traversiers.gouv.qc.ca

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Description

This ferry links the towns of Matane, Baie-Comeau and Godbout. The vessel F.-A.-Gauthier operates this route.

To purchase a ticket, visit our website or call us by telephone. When you make your reservation, you'll need to specify any special needs you may have, so that the crew can accommodate you in the best possible way, notably by facilitating access to the passenger decks.

In the case of assistance animals, a member of the crew may ask you to accredit the animal.

The F.-A.-Gauthier is equipped with an accessible toilet on Deck 6 and a partially accessible toilet on Deck 7. Most areas of the ship are accessible. However, the ship's rating is partially accessible, due to the 3 to 6 cm thresholds at the entrances to the ship from the parking lots. For further information, please refer to the ferry parking section.

Accessibility

Parking | (situé : Gare de Matane )

Number of reserved places
 Reserved seat(s) for people with disabilities: : 2

Reserved seat identification
 Using the panel and on the ground

Parking | (situé : Gare de Baie-Comeau )

Number of reserved places
 Reserved seat(s) for people with disabilities: : 2

Reserved seat location
 Near the entrance

Reserved seat size
 Free width of at least 2.4 m
 Free width of the side aisle on the side of at least 1.5 m

Reserved seat identification
 Using the panel and on the ground

Parking | (situé : Gare de Godbout)

Type of parking
 Outside

Number of reserved places
 Reserved seat(s) for people with disabilities: : 2

Reserved seat size
 Free width of at least 2.4 m
 Restricted Side Aisle Clear Width : 1,1 m

Reserved seat identification
 On the ground only

Building* Gare de Matane

Pathway leading to the entrance
 Accessible driveway leading to the entrance

Ramp
 Maneuvering area at the top of the access ramp of at least 1.5 m x 1.5 m
 Maneuvering area at the bottom of the ramp of at least 1.5 m x 1.5 m
 Presence of a landing every 9 m
 Landing area(s) : 1,1 m x 1,2 m
 No anti-slip strip in contrasting color

Front door
 Maneuvering area on each side of the door at least 1.5 m wide x 1.5 m deep
 Free width of at least 80 cm
 Door equipped with an electric opening mechanism

Vestibule
 Vestibule at least 1.5 m deep and at least 1.2 m wide

2nd Entrance Door
 Maneuvering area on each side of the door at least 1.5 m wide x 1.5 m deep
 Free width of at least 80 cm
 Door equipped with an electric opening mechanism

Front door
 Double door

Elevator
 Dimension of at least 0.80 m wide x 1.5 m deep
 Free width of the door opening at least 80 cm

Staircase
 Full-length continuous handrail

Counter
 Reception desk
 Information counter
 Counter surface between 68.5 cm and 86.5 cm in height
 Clearance under the counter of at least 68.5 cm

Signaling
 Easily identifiable traffic sign(s)

Movement between floors
 Elevator

Counter
 Ticket counter

Door
 single door
 Difference in level between the exterior floor covering and the door sill : 1,3 cm
 Free width of at least 80 cm
 Presence of an electric opening mechanism

Washbasin
 Clearance under sink : 66,3 cm above floor
 Clearance depth under sink : 13 cm

Sanitary equipment
 Bottom of mirror less than 1 m above floor

Accessible washroom(s)
 Dimension of at least 1.5 m wide x 1.5 m deep
 Interior Maneuvering Space : 1,1 m wide x 1,1 m deep

Accessible toilet cubicle door
 Free width of the door at least 85 cm

Accessible toilet stall grab bar(s)
 Horizontal behind the bowl
 Vertical right
 At least 76 cm in length
 Located : 90 cm above floor

Other components of the accessible toilet cubicle
 Toilet Paper Dispenser : 1,05 cm above the floor

Sanitary equipment
 Hand dryer far from the sink

Door
 single door
 Difference in level between the exterior floor covering and the door sill : 1,3 cm
 Free width of at least 80 cm
 Presence of an electric opening mechanism

Washbasin
 Surface between 68.5 cm and 86.5 cm above the floor
 Clearance under sink : 66,3 cm above floor
 Clearance depth under sink : 13 cm

Accessible washroom(s)
 Maneuvering space in front of the door at least 1.5 m wide x 1.5 m deep
 Dimension of at least 1.5 m wide x 1.5 m deep
 Interior Maneuvering Space : 1,1 m wide x 1,1 m deep

Accessible toilet cubicle door
 Free width of the door at least 85 cm

Accessible washroom bowl
 Transfer area on the side of the toilet bowl : 82,8 cm

Accessible toilet stall grab bar(s)
 Horizontal behind the bowl
 Vertical right
 At least 76 cm in length
 Located : 90 cm above floor


Type of parking
 Interior

flooring
 Others : Métal

Number of reserved places
 Reserved seat(s) for people with disabilities: : 4

Reserved seat size
 Side aisle integrated into the reserved space

Additional information

There are officially 4 reserved parking spaces near the elevators, two on Deck 3 (doors A and B) and two on Deck 5 (doors A and C). However, there is a 6 cm threshold at the door connecting the parking area to staircase A on deck 3. We invite you to inform the ship's staff of your specific needs when making your reservation, especially if the presence of a threshold is an obstacle.

Door
 Free width of at least 80 cm
 Difficult to use latch
 Presence of an electric opening mechanism

Area
 Area at least 1.5 m wide x 1.5 m deep : 1,7 m wide x 2,2 m deep

Interior maneuvering space
 Restricted Maneuvering Space : 1,2 m wide x 1,2 meters deep

Toilet bowl
 Transfer zone on the side of the bowl of at least 90 cm
 Toilet bowl seat : 50,5 cm

Grab bar(s)
 Horizontal to the right of the bowl
 Horizontal behind the bowl
 At least 76 cm in length
 Located : 90 cm above floor

Washbasin
 Accessible sink

Sanitary equipment
 Raised Mirror Bottom : 1,03 m above the floor

toilet paper dispenser
 Toilet paper dispenser far from the toilet

Additional information

To access the universal washroom, please ask for the keys at the ticket office.

Door
 Maneuvering space of at least 1.5 m wide x 1.5 m deep on each side of the door
 Free width of at least 80 cm
 Presence of an electric opening mechanism

Area
 Area at least 1.5 m wide x 1.5 m deep : 2 m wide x 2,4 m deep

Interior maneuvering space
 Maneuvering space at least 1.5 m wide x 1.5 m deep

Toilet bowl
 Center (axis) away from nearest adjacent wall : 55
 Toilet bowl seat : 50 cm

Grab bar(s)
 Horizontal to the right of the bowl
 Horizontal behind the bowl
 At least 76 cm in length
 Located : 90 cm above floor

toilet paper dispenser
 Toilet paper dispenser far from the toilet

Additional information

To access the universal washroom, please ask for the keys at the ticket office.

Payment
 Removable Terminal
 Circulation corridor leading to the counter of at least 92 cm
 Maneuvering space located in front of the counter of at least 1.5 m in diameter
 Counter surface : 92 cm above floor

cafeteria counter
 Counter surface : 89,4 cm above floor

Tables
 Table and fixed seat

Internal trips
 Circulation corridor of at least 92 cm
 Maneuvering area of at least 1.5 m in diameter available

Tables
 Accessible table(s)

Payment
 Removable Terminal

Internal trips
 

Indoor circulation
 Circulation corridor of at least 92 cm

Cash counter
 Counter surface : 107 cm above floor
 Wireless or removable payment terminal

Indoor circulation
 


 Boarding area  : Matane / Godbout / Baie-Comeau


 Boarding ramp covered to protect against adverse weather


 Entrance: clear width larger than 80 cm


 Indoor bridge: service counter too high : 107 cm
 Indoor bridge: service counter: no clearance under the counter


 Indoor bridge: table between 68.5 cm and 86.5 cm high
 Indoor bridge: table: clearance under the table larger than 68.5 cm
 Indoor bridge: table: clearance width under the table larger than 76 cm
 Indoor bridge: table: clearance depth of more than 48.5 cm


 Indoor bridge: insufficient distance between benches : 55 cm


 Keroul Service Complice training


 Path of travel exceeds 92 cm


 

Additional information

The door to the infirmary is accessible. If necessary, you can go to the Commissioner's office on Deck 6. There is an accessible toilet in the infirmary.

Building* Gare de Baie-Comeau

Pathway leading to the entrance
 Accessible driveway leading to the entrance

Front door
 single door
 Maneuvering area on each side of the door at least 1.5 m wide x 1.5 m deep
 Free width of at least 80 cm
 Door equipped with an electric opening mechanism

Vestibule
 Vestibule at least 1.5 m deep and at least 1.2 m wide

Additional information

A 3 cm threshold between asphalt and concrete has formed in the driveway connecting the parking lot to the main parking lot door.

The second entrance door after the vestibule has the same characteristics as the first.

Elevator
 Maneuvering space at least 1.5 m wide x 1.5 m deep located in front of the door
 Dimension : 1,5 m wide x 1,9 m deep
 Free width of the door opening at least 80 cm
 Braille control buttons
 No raised control button
 Voice synthesizer announcing the floors served
 Visual signal when the door is opened

Staircase
 No contrasting color bands on the nosing of the stairs

Counter
 Reception desk
 Counter surface between 68.5 cm and 86.5 cm in height
 Clearance under the counter of at least 68.5 cm
 Free width of clearance under the counter of at least 76 cm
 Clearance depth of at least 48.5 cm
 Wireless or removable payment terminal

Signaling
 Easily identifiable traffic sign(s)

Course without obstacles
 No obstruction

Movement between floors
 Elevator

Counter
 Ticket counter

Door
 single door
 Free width of at least 80 cm

Washbasin
 Accessible sink

Sanitary equipment
 Soap dispenser located between 1.05 m and 1.2 m above the floor
 Raised hand paper dispenser : 1,34 m above floor
 Raised hand dryer : 1,31 cm above floor

Changing table
 Raised handle : 141 m above floor

Urinal
 Maneuvering space in front of the urinal : 72 cm width x 120 cm deep
 Raised edge : 61 cm
 Grab bars on each side
 Horizontal grab bar above the urinal
 Grab Bar(s) Insufficient Length : 32 cm

Accessible washroom(s)
 Maneuvering space in front of the door : 1,07 m wide x 1,5 m deep
 Dimension of at least 1.5 m wide x 1.5 m deep
 Interior Maneuvering Space : 1,1 m wide x 1,1 m deep

Accessible toilet cubicle door
 Free width of the door at least 85 cm

Accessible washroom bowl
 Transfer zone on the side of the toilet bowl of at least 87.5 cm

Accessible toilet stall grab bar(s)
 Located : 87 cm above floor

Signaling
 Accessible toilet room: signage

Door
 single door
 Maneuvering space of at least 1.5m wide x 1.5m deep on each side of the door / chicane
 Free width of at least 80 cm

Sanitary equipment
 Bottom of mirror less than 1 m above floor

Changing table
 Raised handle : 141 m above floor

Accessible washroom(s)
 Maneuvering space in front of the door : 1,07 m wide x 1,5 m deep
 Dimension : 1,47 m wide x 1,5 m deep
 Interior Maneuvering Space : 1,1 m wide x 1,1 m deep

Accessible toilet cubicle door
 Free width of the door at least 85 cm
 Raised coat hook : 1,24 m above the floor

Accessible washroom bowl
 Transfer area on the side of the toilet bowl : 84,5 cm

Signaling
 Accessible toilet room: signage

Sanitary equipment
 Soap dispenser near the sink


 Access by the building: outside door sill too high : 4 cm


 Access by the building: door larger than 80 cm


 Access by the building: inside handle on the door (thumb-latch)

Building* Gare de Godbout

Pathway leading to the entrance
 Accessible driveway leading to the entrance

Front door
 single door
 Free width of at least 80 cm
 Opening requiring significant physical effort
 No electric opening mechanism

Vestibule
 Vestibule at least 1.5 m deep and at least 1.2 m wide

Ramp
 Fixed access ramp
 Uniform surface
 Maneuvering area at the top of the access ramp of at least 1.5 m x 1.5 m
 Maneuvering area at the bottom of the ramp of at least 1.5 m x 1.5 m
 Area of the landing(s) of at least 1.2 m x 1.2 m
 No anti-slip strip in contrasting color
 No difference in level between the ground and the ramp
 Accessible handrail

Front door
 Free width of at least 80 cm
 Exterior door handle located at : 116 cm above the ground

Additional information

This fact sheet describes the access ramp to the Godbout River Station.

The first section of the ramp is fixed, its inclination unchanging. It has a gentle slope. Its landings are every 10m.

The second section of the ramp can have a variable incline, depending on the tides. A crew member is on hand to help passengers board if necessary.

Course without obstacles
 Clear width of the circulation corridor of more than 92 cm

Counter
 Information counter
 Accessible counter

Signaling
 Easily identifiable traffic sign(s)

Course without obstacles
 No obstruction

Counter
 Ticket counter

Door
 Maneuvering space of at least 1.5m wide x 1.5m deep on each side of the door / chicane
 Free width of at least 80 cm

Washbasin
 Accessible sink

Sanitary equipment
 Hand paper dispenser located between 1.05 m and 1.2 m above the floor

Accessible toilet cubicle door
 Free width of the door at least 80 cm
 Inside shackle handle

Other components of the accessible toilet cubicle
 Toilet Paper Dispenser : 100 cm above the floor

Signaling
 Accessible toilet room: signage

Other components of the accessible toilet cubicle
 Toilet paper dispenser far from the toilet

Door
 Maneuvering space of at least 1.5m wide x 1.5m deep on each side of the door / chicane
 Free width of at least 80 cm

Washbasin
 Clearance under sink : 65,5 cm above floor

Sanitary equipment
 Soap dispenser located between 1.05 m and 1.2 m above the floor
 Hand paper dispenser located between 1.05 m and 1.2 m above the floor

Urinal
 Fitted out for people with disabilities
 Raised edge : 53 cm

Accessible washroom(s)
 Dimension of at least 1.5 m wide x 1.5 m deep
 Interior Maneuvering Space : 1,1 m wide x 1,1 m deep

Accessible toilet cubicle door
 Free width of the door at least 80 cm
 Door aligned with a clear space of : 1,1 m wide x 1,1 m deep in the cabin

Accessible washroom bowl
 Transfer zone on the side of the toilet bowl of at least 87.5 cm

Accessible toilet stall grab bar(s)
 Horizontal to the left of the bowl
 Horizontal behind the bowl
 At least 76 cm in length
 Located between 75 cm and 85 cm above the floor

Other components of the accessible toilet cubicle
 Toilet Paper Dispenser : 102 cm above the floor

Additional information

This washroom has a back support. However, this can be an obstacle to reaching the rear grab bar.