Pointe-à-Callière, cité d'archéologie et d'histoire de Montréal

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Accessibility features

Establishment category:

Sub-categories:
Museum / Historic Site

Region:
Accessibility:
Partial access
Hearing impairments





Evaluation year by Kéroul: 2024

Pointe-à-Callière, cité d'archéologie et d'histoire de Montréal
350, place Royale
Montréal, (Québec)
H2Y 3Y5

Phone 1: 514 872 9150
Website : www.pacmusee.qc.ca/fr/
Email: info@pacmusee.qc.ca

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Description

The Museum is accessible for visitors with limited mobility, with the exception of some area of the archaeological crypt (the Crossroads Montréal exhibition). It is also possible to borrow a wheeling chair on site (if available - no reservation) requests can be made at the reception desk upon arrival. Guide dogs are also allowed in the public spaces and the exhibition rooms. Anyone accompanying a person with a visual, hearing, motor, intellectual, or physical disability will be admitted to the Museum free of charge upon presentation of the Companion Leisure Card (CAL) or the Access 2 card. For more information and rates, please contact the Museum reception staff. Museum Accessibility

Rental of several rooms available. 

Closest accessible subway station: Place-d'Armes

Accessibility

Parking*


 Exterior parking lot

Building* principal - Pavillon A - L'Éperon

Aisle leading to the catering area
 Circulation corridor at least 1.1 m wide

Moving around the catering area
 Traffic corridor : 74 cm
 Maneuvering area : 0,8 m width x 0,8 m depth

Tables
 Accessible table

Moving around the catering area
 Some sections are non accessible

Pathway leading to the entrance
 Circulation corridor at least 1.1 m wide
 Unstable or soft floor covering

Step(s) leading to entrance
 1 step or more : 4 steps
 Uneven riser height
 No anti-slip strip of contrasting color on the nosing of the steps
 Poorly lit stair steps
 No surface with tactile warning indicators at the top of the stairs
 Handrail on one side only

Ramp
 Fixed access ramp
 Maneuvering area at the top of the access ramp of at least 1.5 m x 1.5 m
 Clear Width : 95,5 cm
 The ramp is not adequately lit

Front door
 Maneuvering area on each side of the door at least 1.5 m wide x 1.5 m deep
 Free width of at least 80 cm
 Door equipped with an electric opening mechanism
 Electric opening door not equipped with a safety detector stopping the movement of the door in the presence of an obstacle

2nd Entrance Door
 Maneuvering area on each side of the door at least 1.5 m wide x 1.5 m deep
 Free width of at least 80 cm
 No continuous opaque strip on the glass door
 Door equipped with an electric opening mechanism
 Electric opening door not equipped with a safety detector stopping the movement of the door in the presence of an obstacle

Ramp
 Rough ground
 Steep slope : 8,5 %

Front door
 Double door


 Aisle leading to the ticket office desk of more than 92 cm
 Manoeuvring space in front of the ticket office desk larger than 1.5 m x 1.5 m


  4 accessible floor(s) / 4 floor(s)


 Elevator larger than 80 cm x 1.5 m
 Elevator: door width larger than 80 cm
 Manoeuvring space in front of the elevator larger than 1.2 m x 1.2 m


 Drinking fountain accessible for handicapped persons
 Manoeuvring clearance larger than 1.5 m x 1.5 m in front of the rampdrinking fountain

Access
 Circulation corridor at least 1.1 m wide

Door
 Maneuvering space outside : 1,5 m wide x 1,5 m depth in front of the door / baffle type door
 Interior Maneuvering Space : 1,16 m wide x 1,50 m depth in front of the door / baffle type door
 Difference in level between the exterior floor covering and the door sill : 1,5 cm
 Insufficient lateral clearance on the side of the handle : 5 cm
 Inward opening door
 Insufficient clear width : 74 cm
 Opening requiring significant physical effort
 No electric opening mechanism

Washbasin
 Accessible sink
 Piping without insulation

Accessible washroom(s)
 Maneuvering space in front of the door at least 1.5 m wide x 1.5 m deep
 Dimension : 1,48 m wide x 1,46 m deep
 Interior Maneuvering Space : 0,83 m wide x 1,47 m deep

Accessible toilet cubicle door
 Clear door width : 78 cm

Accessible washroom bowl
 Transfer area on the side of the toilet bowl : 68 cm

Accessible toilet stall grab bar(s)
 Oblique left
 Located between 75 cm and 85 cm above the floor

Other components of the accessible toilet cubicle
 Toilet Paper Dispenser : 78 cm above the floor

Access
 Circulation corridor at least 1.1 m wide

Door
 Maneuvering space of at least 1.5m wide x 1.5m deep on each side of the door / chicane
 Difference in level between the exterior floor covering and the door sill : 1,5 cm
 Insufficient lateral clearance on the side of the handle : 11 cm
 Inward opening door
 Insufficient clear width : 74,5 cm
 No electric opening mechanism

Washbasin
 Accessible sink
 Piping without insulation

Urinal
 Not equipped for disabled people

Accessible washroom(s)
 Maneuvering space in front of the door at least 1.5 m wide x 1.5 m deep
 Dimension : 1,46 m wide x 1,42 m deep
 Interior Maneuvering Space : 1,36 m wide x 0,71 m deep

Accessible toilet cubicle door
 Clear door width : 78 cm
 No exterior handle
 Inner handle on the hinge side, incorrectly positioned : Ronde

Accessible washroom bowl
 Transfer area on the side of the toilet bowl : 56,5 cm

Accessible toilet stall grab bar(s)
 Oblique right
 Located between 75 cm and 85 cm above the floor

Accessible washroom(s)
  1 toilet cabin(s) adapted for the disabled / 1 cabin(s)

Access
 Circulation corridor at least 1.1 m wide

Door
 Restricted clear width
 Opening requiring significant physical effort
 No electric opening mechanism

Washbasin
 Piping without insulation

Urinal
 Not equipped for disabled people

Accessible toilet cubicle door
 Free width of the door at least 80 cm

Accessible washroom bowl
 Transfer area on the side of the toilet bowl : 62 cm

Accessible toilet stall grab bar(s)
 Oblique right

Other components of the accessible toilet cubicle
 Toilet Paper Dispenser : 82 cm above the floor

Additional information

Changing table in transfet area.

Door
 Maneuvering space of at least 1.5m wide x 1.5m deep on each side of the door / chicane
 Restricted clear width
 Opening requiring significant physical effort
 No electric opening mechanism

Accessible toilet cubicle door
 Clear door width : 79 cm
 No exterior handle
 No inside handle

Accessible toilet stall grab bar(s)
 Oblique left

Additional information

Changing table in transfet area.

The outside handle of the lavatory is round.

Door
 Insufficient clear width : 74 cm
 Opening requiring significant physical effort
 No electric opening mechanism

Washbasin
 Piping without insulation

Accessible washroom(s)
 Dimension : 1,48 m wide x 1,49 m deep
 Interior Maneuvering Space : 0,91 m wide x 1,48 m deep

Accessible toilet cubicle door
 Clear door width : 77 cm

Accessible washroom bowl
 Transfer area on the side of the toilet bowl : 68 cm

Accessible toilet stall grab bar(s)
 Oblique right

Additional information

Changing table is in the transfer area.

Access
 Circulation corridor at least 1.1 m wide

Door
 Insufficient clear width : 74 cm
 Opening requiring significant physical effort
 No electric opening mechanism

Washbasin
 Piping without insulation

Accessible washroom(s)
 Dimension : 1,48 m wide x 1,49 m deep
 Interior Maneuvering Space : 0,91 m wide x 1,48 m deep

Accessible toilet cubicle door
 Clear door width : 77 cm

Accessible washroom bowl
 Transfer area on the side of the toilet bowl : 68 cm

Accessible toilet stall grab bar(s)
 Oblique right


 Main entrance inside the building


 Passageway to the entrance clear width: larger than 92 cm


 Manoeuvring space in front of the entrance larger than 1.5 m x 1.5 m


 Entrance: no automatic door


 Entrance: door clear width larger than 80 cm


 All sections are accessible.


 100% of the tables are accessible.


 Passageway between tables larger than 92 cm


 Manoeuvring space diameter larger than 1.5 m available


 Inadequate clearance under the table


 Table service available


 Bill to pay at the rable


 Entrance: horizontal stripes/patterns on the glass door located between 1 m and 1.3 m from the ground


 Mezzanine


 Passageway to the entrance clear width: larger than 92 cm


 Manoeuvring space in front of the entrance larger than 1.5 m x 1.5 m


 Entrance: no automatic door


 Entrance: door clear width larger than 80 cm


 Entrance: hallway larger than 2.1 m x 2.1 m


 Entrance: clear 2nd door width: between 76 cm and 79 cm


 Entrance: the 2nd door is not automatic.


 Manoeuvring space diameter larger than 1.5 m available


 Seating reserved for disabled persons : 6


 Reserved seating located in balcony


 Reserved seating: access from front or back: surface area exceeds 90 cm x 1.2 m


 Removable seating : 6
 Bigger seats available : 3


 Seating height between 45 cm and 50 cm


 Frequency hearing assistance system   : FM 88,1

Additional information

You must go to the reception desk to gain access to the media room. An employee will take you there.

Each seat is equipped with its own headphones. You can select between two languages, either English or French

Indoor circulation
 Non-uniform general lighting
 Others : plusieurs paliers présentant des escaliers
 Circulation corridor of at least 92 cm
 Maneuvering area of at least 1.5 m in diameter available

Interior access ramp
 Maneuvering space of at least 1.5 m x 1.5 m in front of the access ramp
 No banding of color and/or texture
 No ledges on the sides of the access ramp
 Free width of at least 87 cm
 Area of the landing(s) at least 1.2 m wide x 1.2 m deep
 Handrail between 86.5 cm and 107 cm above the floor
 Full-length non-continuous handrail

Exposure
 No braille sign
 Guided tour

Furniture
 No back support on the bench
 No armrest on the bench

Additional information

Natural stone floor with several levels.

Indoor circulation
 Circulation corridor of at least 92 cm
 Maneuvering area of at least 1.5 m in diameter available

Exposure
 Glazed modules with reflection
 Maneuvering space of at least 1.5 m wide x 1.5 m in front of the descriptive panels
 Written in small print
 No braille sign
 Subtitled videos
 Guided tour

Additional information

Videos with English subtitles only.

Building* Pavillon B - Premier égout collecteur

Indoor circulation
 Non-uniform general lighting
 Circulation corridor of at least 92 cm
 Maneuvering area of at least 1.5 m in diameter available

Exposure
 Sound videos

Building* Pavillon C - Fort de Ville-Marie

Course without obstacles
 2 or more steps : 24 steps
 Handrail without extension at each end
 Clear width of the circulation corridor of more than 92 cm

Number of accessible floor(s) / Total number of floor(s)
  2 accessible floor(s) / 2 floor(s)

Elevator
 Accessible elevator
 Dimension of at least 0.80 m wide x 1.5 m deep
 Free width of the door opening at least 80 cm
 Acoustic signal when the door is opened
 Voice synthesizer announcing the floors served

drinking fountain
 Without alcove

Signaling
 Road sign(s) difficult to spot

Driveway leading to the entrance
 Free width of at least 1.1 m

Door
 Maneuvering space of at least 1.5 m wide x 1.5 m deep on each side of the door
 Lateral clearance on the side of the handle : 33 cm
 Inward opening door
 Free width of at least 80 cm
 No electric opening mechanism

Area
 Area at least 1.5 m wide x 1.5 m deep : 2,69 m wide x 2,4 m deep

Interior maneuvering space
 Maneuvering space at least 1.5 m wide x 1.5 m deep

Toilet bowl
 Transfer zone on the side of the bowl : 127 cm
 No back support for tankless toilet

Grab bar(s)
 Horizontal to the right of the bowl
 Vertical right
 Located : 94 cm above floor

toilet paper dispenser
 Toilet Paper Dispenser : 48 cm above floor

Washbasin
 Accessible sink

Changing table
 Accessible baby changing table

Additional information

The changing table is located in the transfer area.

Indoor circulation
 Circulation corridor of at least 92 cm
 Maneuvering area of at least 1.5 m in diameter available

Exposure
 Glazed modules with reflection
 Unsecured surface modules
 Modules without clearance
 Maneuvering space of at least 1.5 m wide x 1.5 m in front of the descriptive panels
 Written in small print
 No braille sign
 Sound videos
 Guided tour

Furniture
 No back support on the bench
 No armrest on the bench

Indoor circulation
 Circulation corridor of at least 92 cm
 Maneuvering area of at least 1.5 m in diameter available
 Glossy floor covering

Exposure
 Exhibits : 1,3 m.
 Glazed modules with reflection
 Unsecured surface modules
 Maneuvering space of at least 1.5 m wide x 1.5 m in front of the descriptive panels
 Descriptive panels : 1,3 m
 No braille sign

Furniture
 Back support on the bench
 No armrest on the bench

Building* Pavillon D - Place du Marché

Indoor circulation
 2 or more steps : 15 steps
 Circulation corridor of at least 92 cm
 Maneuvering area of at least 1.5 m in diameter available

Exposure
 Glazed modules with reflection
 Unsecured surface modules
 Maneuvering space of at least 1.5 m wide x 1.5 m in front of the descriptive panels
 No braille sign

Furniture
 No back support on the bench
 No armrest on the bench

Exposure
 Objects displayed at a height of less than 1.2 m

Additional information

The subtitles are only available in English. 

Building* Pavillon E - Ancienne-Douane

Access
 Circulation corridor at least 1.1 m wide

Door
 Maneuvering space outside : 1,5 m wide x 1,5 m depth in front of the door / baffle type door
 Interior Maneuvering Space : 1,5 m wide x 0,95 m depth in front of the door / baffle type door
 Inward opening door
 Free width of at least 80 cm
 Opening requiring significant physical effort
 No electric opening mechanism

Washbasin
 Accessible sink

Changing table
 Raised handle : 1,4 m above floor

Urinal
 Not equipped for disabled people

Accessible washroom(s)
 Maneuvering space in front of the door at least 1.5 m wide x 1.5 m deep
 Dimension of at least 1.5 m wide x 1.5 m deep
 Indoor maneuvering space at least 1.2 m wide x 1.2 m deep inside

Accessible toilet cubicle door
 Free width of the door at least 80 cm

Accessible washroom bowl
 Transfer zone on the side of the toilet bowl of at least 87.5 cm
 No back support for tankless toilet

Accessible toilet stall grab bar(s)
 Horizontal behind the bowl
 Oblique left
 Located between 75 cm and 85 cm above the floor

Other components of the accessible toilet cubicle
 Toilet Paper Dispenser : 62 cm above the floor

Accessible washroom(s)
  1 toilet cabin(s) adapted for the disabled / 3 cabin(s)

Access
 Circulation corridor at least 1.1 m wide

Door
 Maneuvering space outside : 1,07 m wide x 1,5 m depth in front of the door / baffle type door
 Interior Maneuvering Space : 1,01 m wide x 1,5 m depth in front of the door / baffle type door
 Free width of at least 80 cm
 Opening requiring significant physical effort
 No electric opening mechanism

Washbasin
 Accessible sink

Changing table
 Raised handle : 1,4 m above floor

Accessible washroom(s)
 Maneuvering space in front of the door at least 1.5 m wide x 1.5 m deep
 Dimension : 1,45 m wide x 1,5 m deep
 Indoor maneuvering space at least 1.2 m wide x 1.2 m deep inside

Accessible toilet cubicle door
 Free width of the door at least 80 cm

Accessible washroom bowl
 Transfer zone on the side of the toilet bowl of at least 90 cm
 No back support for tankless toilet

Accessible toilet stall grab bar(s)
 Horizontal behind the bowl
 Oblique right
 Located between 75 cm and 85 cm above the floor

Other components of the accessible toilet cubicle
 Toilet Paper Dispenser : 62 cm above the floor

Accessible washroom(s)
  1 toilet cabin(s) adapted for the disabled / 5 cabin(s)

Movement between floors
 Accessible elevator

Internal trips
 Circulation corridor of at least 92 cm
 Maneuvering area of at least 1.5 m in diameter available

Tables
 Clearance under table : 59 cm

Internal trips
 

Indoor circulation
 Traffic corridor : 89 cm
 Maneuvering area of at least 1.5 m in diameter available

Interior access ramp
 Fixed access ramp
 Maneuvering space of at least 1.5 m x 1.5 m in front of the access ramp
 Edge on one side
 Free width of at least 87 cm
 On a steep slope: : 8,5 %
 Landing area(s) : 0,97 m width x 1,18 m deep
 No handrail

Exposure
 Maneuvering space of at least 1.5 m wide x 1.5 m in front of the descriptive panels
 Tactile exploration

Additional information

The lighting in the showroom is very dark.


 


 Path of travel exceeds 92 cm


 


 Path of travel exceeds 92 cm


 

Table(s)
 
 

Additional information

Sink with 49 cm clearance and 68 cm top height.

Building* Pavillon F - Maison-des-Marins

Step(s) leading to entrance
 No anti-slip strip of contrasting color on the nosing of the steps
 No surface with tactile warning indicators at the top of the stairs

Ramp
 Fixed access ramp
 No protective edge on the sides of the access ramp
 Free width of at least 87 cm

Front door
 Maneuvering area on each side of the door at least 1.5 m wide x 1.5 m deep
 Free width of at least 80 cm
 Door equipped with an electric opening mechanism

Vestibule
 Vestibule at least 1.5 m deep and at least 1.2 m wide
 Distance of at least 1.35 m between two consecutive open doors

2nd Entrance Door
 Maneuvering area on each side of the door at least 1.5 m wide x 1.5 m deep
 Free width of at least 80 cm
 Door equipped with an electric opening mechanism

Ramp
 Steep slope : 9 %

2nd Entrance Door
 Double door

Elevator
 Accessible elevator
 Maneuvering space at least 1.5 m wide x 1.5 m deep located in front of the door
 Dimension of at least 0.80 m wide x 1.5 m deep

drinking fountain
 Fitted out for people with disabilities
 Located in an alcove

Course without obstacles
 No obstruction

Driveway leading to the entrance
 Free width of at least 1.1 m

Door
 Maneuvering space outside : 1,29 m wide x 1,5 m deep in front of the door
 Interior maneuvering space : 1,4 m wide x 1,5 m deep in front of the door
 Inward opening door
 Free width of at least 80 cm
 Opening requiring significant physical effort
 No electric opening mechanism

Interior maneuvering space
 Restricted Maneuvering Space : 1,2 m wide x 1,2 meters deep

Toilet bowl
 No transfer zone on the side of the bowl
 Toilet bowl seat located between 40 cm and 46 cm above the floor
 No back support for tankless toilet

Grab bar(s)
 Horizontal to the left of the bowl
 Horizontal to the right of the bowl
 Vertical right
 Located : 92 cm above floor
 Located in the transfer area

toilet paper dispenser
 Toilet Paper Dispenser : 54,5 cm above floor

Washbasin
 Maneuvering space in front of the sink : 1,11 cm width x 63 cm deep

Changing table
 Raised handle : 1,42 m
 Raised Surface : 90 cm

Additional information

A fixed grab bar is located in the transfer area.

Driveway leading to the entrance
 Free width of at least 1.1 m

Door
 Interior maneuvering space : 1,34 m wide x 1,5 m deep in front of the door
 Outward opening door
 Free width of at least 80 cm
 No electric opening mechanism

Area
 Area at least 1.5 m wide x 1.5 m deep : 2,1 m wide x 2,1 m deep

Interior maneuvering space
 Maneuvering space at least 1.5 m wide x 1.5 m deep

Toilet bowl
 No transfer zone on the side of the bowl
 Toilet bowl seat located between 40 cm and 46 cm above the floor
 No back support for tankless toilet

Grab bar(s)
 Horizontal to the left of the bowl
 Horizontal to the right of the bowl
 Vertical right
 Located : 92 cm above floor
 Located in the transfer area

Changing table
 Raised handle : 1,42 m
 Raised Surface : 1.07 cm

Sanitary equipment
 Paper towel dispenser near the sink

Additional information

A fixed grab bar is located in the transfer area.

Indoor circulation
 Circulation corridor of at least 92 cm
 Maneuvering area present at least 1.5 m in diameter

Cash counter
 No clearance under the counter

Indoor circulation
 Circulation corridor of at least 92 cm
 Maneuvering area of at least 1.5 m in diameter available

Exposure
 Non-tilted objects
 Glazed modules with reflection
 Maneuvering space of at least 1.5 m wide x 1.5 m in front of the descriptive panels
 Written in small print
 No braille sign

Furniture
 No back support on the bench
 No armrest on the bench

Building* Station de pompage D’Youville Pointe-à-Callière (Located 173 rue Youville)

Pathway leading to the entrance
 Accessible driveway leading to the entrance

Front door
 Maneuvering area on each side of the door at least 1.5 m wide x 1.5 m deep
 Free width of at least 80 cm
 Opening requiring significant physical effort
 No electric opening mechanism

Vestibule
 Vestibule at least 1.5 m deep and at least 1.2 m wide

2nd Entrance Door
 Maneuvering area on each side of the door at least 1.5 m wide x 1.5 m deep
 Clear Width : 78 cm
 Opening requiring significant physical effort
 No electric opening mechanism

Front door
 Double door

2nd Entrance Door
 Double door

Course without obstacles
 Clear width of the circulation corridor of more than 92 cm

Interior access ramp
 Fixed access ramp
 Maneuvering space in front of the access ramp : 1,8 m x 1,3 m
 Clear Width : 93 cm
 Landing area(s) : 0,93 m x 1,86 m
 No handrail

Number of accessible floor(s) / Total number of floor(s)
  2 accessible floor(s) / 2 floor(s)

Staircase
 No handrail

drinking fountain
 Restricted Maneuvering Space : 1094 m width x 1500  m deep

Additional information

A removable ramp is available on request.

Driveway leading to the entrance
 Free width of at least 1.1 m

Door
 Maneuvering space outside : 1,5 m wide x 1,5 m deep in front of the door
 Interior maneuvering space : 1,68 m wide x 1,4 m deep in front of the door
 Inward opening door
 Restricted clear width : 79 cm
 Opening requiring significant physical effort
 No electric opening mechanism

Area
 Area at least 1.5 m wide x 1.5 m deep

Interior maneuvering space
 Restricted Maneuvering Space : 1,68 m wide x 1,4 meters deep

Toilet bowl
 No transfer zone on the side of the bowl

Grab bar(s)
 Oblique right
 Located between 75 and 85 cm above the floor

toilet paper dispenser
 Toilet Paper Dispenser : 50 cm above floor

Washbasin
 Accessible sink

Driveway leading to the entrance
 Free width of at least 1.1 m

Door
 Maneuvering space outside : 1,5 m wide x 1,5 m deep in front of the door
 Interior maneuvering space : 1,9 m wide x 1,2 m deep in front of the door
 Restricted clear width : 79 cm
 Opening requiring significant physical effort
 No electric opening mechanism

Area
 Area at least 1.5 m wide x 1.5 m deep

Interior maneuvering space
 Maneuvering space at least 1.5 m wide x 1.5 m deep

Toilet bowl
 Transfer zone on the side of the bowl : 58,3 cm

Grab bar(s)
 Oblique left
 Located between 75 and 85 cm above the floor

Washbasin
 Accessible sink

Additional information

The hand dryer is located in the transfer area.

Indoor circulation
 2 or more steps : 3 steps
 Circulation corridor of at least 92 cm
 Maneuvering area of at least 1.5 m in diameter available

Interior access ramp
 Removable access ramp available

Exposure
 Unsecured surface modules
 Maneuvering space of at least 1.5 m wide x 1.5 m in front of the descriptive panels
 Guided tour
 Objects displayed at a height of less than 1.2 m

Additional information

The exhibition is available for groups only on reservation.